A managed reputation service for service-trade operators. You keep doing the work; I handle the follow-up that turns happy customers into 5-star Google reviews.
How I work
My whole business model is consultative. About 80% of operators who fit my service profile would do fine setting up their own GHL account, or hiring a freelancer to wire it up once. I help everyone make an informed choice. The 20% who choose to work with me do so from an informed position — and those are the customers who stick.
If you read that and think "I'd rather just try it myself" — good. Tell me what stack you're on and I'll point you at the closest fit, free. If you read it and think "I'd rather pay someone to never touch it" — that's exactly who I built this for.
Your options
If you call me, this is the spectrum I'll walk you through. Most operators land somewhere in the middle — and that's usually the right answer.
Same multi-step process — confirm the work was good, fix anything that wasn't, then ask for the review, then respond to whatever lands. Plus a few extras (a personalized image with the customer's name on it, social-share posts of the best reviews, monitoring for reviews you didn't ask for). Not technically hard, but it's a real workflow that eats time. Past roughly 30 jobs a month, the math stops favoring this. A high-school kid working summers can do it if their hourly rate justifies it.
If you enjoy tinkering with software, GHL runs $97-297/mo depending on how many locations you need to manage, and does this plus a lot more. There's a learning curve, but you'll get into the broader platform — which has real value beyond reviews.
Same as above, but you buy a curated workflow (a "snapshot") from someone who's already iterated on it. One-time cost, less fiddly than building from scratch.
Upwork has plenty of competent GHL operators, including very cheap ones internationally if you're comfortable with that. A few hundred dollars and you're set up. You still own and run the account.
Most agencies that build GHL setups also do voice agents, chatbots, SEO, social. If you already work with one you trust, use them — many do excellent work, and you'd keep the relationship simple.
Better at this one thing than a generalist agency. They split attention across voice agents, chatbots, SEO, social; my entire week goes to making review collection work harder — testing copy, timing, recovery flows, staying current as Google's policies shift. If you want the strongest reviews outcome specifically, I'm here.
If you pick me
Your CRM (Jobber, Housecall Pro, ServiceTitan, FieldEdge, or whatever you use) gets wired into a review-request flow. From day one of going live, every completed job triggers an ask — and you never touch a dashboard.
Most operators have years of happy customers who never left a review. A careful, paced reactivation campaign typically pulls 10-15% of that backlog into Google reviews over the first month or two.
Multi-touch follow-up done in the right order: satisfaction check first, fix anything that wasn't right, then the review ask, then reminders, then responses to whatever lands — positive and negative. Plus personalized images, social-share posts of the best ones, and monitoring for reviews from sources I didn't ask. 30-day cool-down on the request loop so your recurring-service customers don't get asked every visit. I run it, you don't see the dashboard.
Trades I work with
If you're in one of these, I have a setup pattern ready. If you're adjacent (electricians, plumbing, junk removal, etc.), reach out — same approach usually applies.
Pricing
Pricing is based on the number of new review requests you'd like to send each month. All plans include the full feature set, $0 setup fee, 10-day free trial, and cancel anytime.
Email stephen@reviewcoaxer.com to start your 10-day free trial.
Questions worth asking up front
If you want a polished SaaS you can sign up for and have working tomorrow, several products in this space do exactly that — worth a look. If you want maximum control and you enjoy software, run GHL yourself (see the six options above). If you're a regional or national chain with many locations, the enterprise multi-location products are built for that. If you're doing under maybe 30 jobs a month, the time math doesn't favor my service yet — you can run the touches yourself in an hour or two each month and effectively pay yourself $50-100/hour. Reviews still matter (they're lifeblood for a new business), the cost-justification just isn't there yet. Spend the budget on lead-gen first; come back when volume picks up.
Those are excellent products. For most service-trade operators their pricing is steep, since they're built for multi-location chains. What I build on does the same review-collection work for a fraction of the cost — the trade-off being it's harder to set up. That's the work I'm doing.
Honest answer: most generalist agencies can deliver competent results on reviews. They do voice agents, chatbots, SEO, social media, and reviews as one offering among several. If you already have a relationship with a good general agency you trust, use them — that's often the right call.
The difference is bandwidth and focus. When reviews are my only product, I have more hours to test what's actually working in the current market, iterate on the parts that move the needle, and stay current as Google's policies and ranking factors shift. Whether that depth matters more than relationship simplicity is a judgment call only you can make.
No. Filtering negative reviewers away from Google is against Google's terms of service and has gotten businesses delisted. The honest approach: catch unhappy customers early through good follow-up, fix the issue, then invite everyone to leave a review. Operators who try to game this lose their Google Business Profile and the income that came with it.
First reviews usually arrive within the first week after the reactivation campaign launches. Most of the volume builds over the first 4-6 weeks. The pace is intentional — Google doesn't like sudden spikes, and a careful drip looks natural in their ranking algorithm.
Worth a short call. If it's working for you, I'll tell you so. If it's costing more than it should or not converting, switching is usually quick — your past customer list moves with you, and the new system can be live in a few days.
Get in touch
Tell me what you're using now and how many jobs a month you run, and I'll tell you whether this is a fit. If it's not, I'll point you at what is.
Stephen Meehan — founder, and the person who answers when you write.